Mastering the Digital Space: Top 7 Digital Marketing and Social Media Trends for Small Business Owners in 2024

In the ever-evolving landscape of digital marketing and social media, staying ahead of the curve is essential for small business owners aiming to expand their reach and boost their revenue streams. As we step into 2024, the following trends are set to dominate the digital sphere, providing exciting opportunities for savvy entrepreneurs. Let’s explore the top seven digital marketing and social media trends that small business owners should leverage this year.

VIDEO CONTENT IS A MUST IN YOUR MARKETING & CONTENT STRATEGY

Video content continues to reign supreme in the digital realm. Short-form videos, live streams, and interactive content are the order of the day. Entrepreneurs are encouraged to embrace the power of video, whether it’s showcasing products, sharing behind-the-scenes glimpses, or hosting live Q&A sessions. The dynamic nature of videos captures attention and fosters a deeper connection with the audience.

Are you currently utilizing video content as a part of your marketing strategy? If not, what is holding you back? 

Did you know that you no longer have to dance and lip sync to capture your audience’s attention? 

Your homework:

  1. Get on social media & look at businesses that are offering similar products & services that you currently offer and see what kind of video content is getting them the most engagement.
  2. Use Chat GPT to come up with 3 video topics that you can apply immediately for your brand based on the research you’ve done
  3. Book a time block this weekend to film these three ideas
  4. Post & monitor and track your results

 

Take a look at how our client, a medical aesthetic clinic based in Toronto, uses video content to showcase their expertise and knowledge to build rapport and brand authority below. 

THE RISE OF SOCIAL COMMERCE

Social commerce, the marriage of social media and online shopping, is experiencing unprecedented growth. Small business owners can transform their social media platforms into virtual storefronts, allowing customers to browse products, make purchases, and provide feedback seamlessly. This trend emphasizes the importance of a user-friendly and visually appealing online shopping experience.

Your homework:

If you have an online store offering online products but are currently not connected to your Instagram or your social media channels, please have it set up as soon as possible.

PERSONALIZATION AND AI

Personalization is not new, but with advancements in artificial intelligence (AI), businesses can now take it to the next level. AI-driven chatbots and algorithms enable personalized product recommendations and customer interactions, enhancing user experience. Small businesses can utilize customer data to tailor marketing messages, increasing customer satisfaction and loyalty. People are still spending money, but they want to pay for an experience that is worth their dollars instead.

Your homework:

  1. Look into ways AI can help you segment your email list and generate topics that target this specific audience
  2. Use AI to create Ad copy and ad creative assets for your business & your brand that are tailored to your audience

USER-GENERATED CONTENT (UGC)

Encouraging customers to create content related to your products or services can build trust and authenticity. UGC campaigns can include contests, challenges, and hashtags that enable customers to share their experiences with your brand. 

Your homework:

  1. Conduct a Giveaway to ask your customers to share their experience with your products & services to win a prize
  2. Share your audience experience as much as possible in your content. Social proof is word-of-mouth on steroids. Don’t ignore that.

CREATOR-GENERATED CONTENT (CGC)

If the UGC strategy encourages your customers and users to share their experiences about your products & services. CGC focuses on working with creators, and micro-influencers and leveraging their influence and their audience to expand your reach and exposure for your business. ollaborating with micro-influencers (individuals with a smaller but highly engaged follower base) can be more cost-effective for small businesses. Micro-influencers often have a more genuine connection with their audience, leading to higher conversion rates.

Contact us to learn more about our CGC & Influencer Marketing Service

Check out this CGC Campaign our agency has done for our clients in Denver, USA

REPURPOSING CONTENT WITH THE HELP OF AI

If you are already creating amazing content on social media for your business, pay attention to what your audience is engaging with and rinse and repeat that for other marketing channels such as on-site blog articles, e-mail marketing and long-form video marketing. 

Your social media content has a life expectancy of a maximum of 78 hours so optimize and prolong the effect of your effort by using AI to expand that piece of social media content into a blog post, a newsletter that also directs people back to your website or YouTube channel and more extended form video for maximum exposure.

Your homework:

  1. Take a look at your social media content and see which post generated the most engagement
  2. Repurpose the post (if static) into short video form (reels or Tiktok)
  3. Repurpose the post into a blog post & add it to your website 
  4. If you have a Youtube channel, turn that post into a 10-15 mins video

In conclusion, 2024 offers a plethora of opportunities for small business owners to thrive in the digital landscape. Embracing these trends, coupled with a genuine passion for customer satisfaction, can elevate your business to new heights. Stay innovative, stay authentic, and watch your small business flourish in the digital age.

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Toronto based premier agency for cutting-edge digital marketing and social media solutions tailored exclusively for the thriving realm of medical aesthetic spas and beauty bars. We specialize in driving online success for businesses in the beauty and wellness industry, employing a strategic blend of digital prowess and social media finesse.

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